Shipping policy
Shipping Policy – Le Goût de Ça
Last updated: May 18, 2026
Thank you for shopping with Le Goût de ça, We are committed to preparing and shipping your orders as quickly and carefully as possible.
Please review our Shipping Policy below.
1. Shipping Locations
We currently ship to:
- Canada
- United States
- Selected international destinations
Shipping availability may vary depending on carrier restrictions and customs regulations.
If your country is unavailable at checkout, please contact us at:
📧 info@legoutdeca.com
2. Processing Time
Orders are typically processed within:
- 2–5 business days
During high-volume periods, launches, holidays, promotions, or special events, processing times may be longer.
Orders are not processed or shipped on weekends or public holidays.
3. Shipping Time Estimates
Estimated delivery times may vary depending on your location and shipping carrier.
Canada
- Estimated delivery: 2–7 business days
United States
- Estimated delivery: 4–10 business days
International
- Estimated delivery: 7–21 business days
Delivery times are estimates only and are not guaranteed.
4. Shipping Fees
Shipping fees are calculated at checkout based on:
- destination
- package size and weight
- shipping method selected
We may occasionally offer:
- free shipping promotions
- discounted shipping offers
- minimum order free shipping thresholds
These promotions may change at any time without notice.
5. Order Tracking
Once your order has shipped, you will receive a tracking number by email when available.
Please allow up to 24–48 hours for tracking information to update.
6. Customs, Duties & Import Fees
International orders may be subject to:
- customs duties
- taxes
- import fees
- brokerage fees
These charges are the responsibility of the customer and are not included in product or shipping prices unless explicitly stated.
Le Goût de Ça is not responsible for customs delays or additional import charges imposed by your country.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
- delays may occur
- additional shipping charges may apply
- packages returned to us may require re-shipping fees
Le Goût de Ça is not responsible for orders shipped to incorrectly provided addresses.
8. Lost, Delayed or Damaged Packages
Once an order has been handed to the shipping carrier, delivery responsibility transfers to the carrier.
If your package is:
- significantly delayed
- lost
- damaged during transit
please contact us at:
📧 info@legoutdeca.com
We will do our best to assist with carrier claims and investigations.
9. Food Products
Due to the nature of food products:
- all food sales are generally final
- products should be inspected upon arrival
- customers should store products according to label instructions
If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos and order details.
10. Contact Us
For any shipping-related questions, please contact:
📧 info@legoutdeca.com
